If you’re experiencing a loss of heating, follow the steps below to try and kick-start your system.

If you’re not confident with DIY, contact your local heating engineer for further assistance.

1. Check the power

Ensure that the power supply’s on and that the fuse is working correctly. If you find that the fuse has blown, contact your local heating engineer.

2. Check the supply

Ensure that the gas or oil supply is turned on. If you suspect a problem with your gas supply, contact your gas supplier. If you use oil, check there’s enough oil in the tank by reading the gauge.

3. Check the programmer

Ensure that the programmer’s in the ‘on’ position and that the thermostats are turned up to a high enough temperature.

4. Check the pump

Make sure that the pump is running effectively. If you notice a fault, contact a professional electrical engineer who’ll be qualified to repair the pump for you.

5. Check the pilot light

Ensure that the pilot light’s switched on. If it’s switched off, check your manufacturer’s manual and follow the directions on how to relight it.