Safegas reviews and testimonials

Mrs Money, Castleford – 28 March 2019

Because they are very good at what they do, the best.

Mr Beaumont, Yeadon – 5 March 2019

My Wife and I found every aspect of the installation, the attitude of the engineers, the office staff and promptness of dealing with the matter by all, to have been excellent. Thank you

Mr McPhee, Harrogate – 14 Dec 2018

From the initial survey carried out by Daniel to the installation by Ryan, everything was top quality.

Mr Erkulis, Collingham – 18 Nov 2018

Full marks! Reputation upheld – Could not have asked for more

Mr and Mrs Cram, Harrogate – 10 Oct 2018

Professional in all aspects; staff/engineers were obliging and easy to have around the house despite all the necessary upheaval associated with the work. Happy to recommend Safegas.

Mr Fowley, Wakefield – 25 September 2018

From start to finish it was a very good service, very competitive price, no high pressure salesmanship, everything was delivered as quoted, installers (Ryan, James and Paddy) were very respectful; I would definitely recommend Safegas to others.

Mr Greary, Wetherby – 6 September 2018

We had our new boiler installation last week and I just wanted to say how pleased we are with the results, but especially the professionalism of Ryan and Paddy. They communicated very well, managed all the snags without any fuss and we’re left with a very neat solution which is working perfectly. We would recommend Safegas.

Mr Clayton, Knottingley – 13 August 2018

We have dealt with Safegas for quite a few years for boiler servicing and they have always treated us promptly and professionally. The engineers and the office staff were very helpful overall.

Mr & Mrs Murphy, Horsforth – 31 July 2018

We were totally satisfied with all aspects of our experience with Safegas and we would especially recommend Ryan and Dave as installers.

Mrs Whitfield, Wetherby – 12 July 2018

A thoroughly professional, competent outfit. All the engineers involved with the quote and the delivery were knowledgeable, polite and hard working. We were delighted that we chose Safegas and can recommend them to others.

Mrs Taylor, Leeds – 28 May 2018

Excellent workmen, arrived early at 8:20 and didn’t stop until finished at 18:20. Clean and tidy; would not hesitate to recommend.

Mr Swift, Crofton – 22 May 2018

Always had a good service over the years from Safegas. Quick response, when needed and value for money

Mr Mallinder, Wakefield – 14 May 2018

Very clean and tidy, the work was to a high standard and the installation of boiler and all the pipework was excellent. I shall be recommending Safegas, 5 out of 5.

Mr Stevenson, Harrogate – 9 May 2018

Two lovely chaps…Cannot fault Ryan and Paddy. They started work right from the moment they arrived and they didn’t stop until the work was complete. Nothing more can really be said, honest, hardworking and lovely gentlemen. I will certainly be recommending Safegas to our friends.

Mr Butler, Harrogate – 17 April 2018

Very competent staff, professional and courteous, they arrived when planned and completed the job on time. Excellent.

Mrs Rayner, Kirk Deighton – 10 April 2018

From quotation to completion of task, to friendly support with easy explanations of the installation, I loved the helpfulness of the engineers.

Mr Smales, Harrogate – 26 March 2018

Quality of service pre-installation. High quality workmanship. Quick installation once on site.

Mr Prentice, Aberford – 12 March 2018

I am Impressed with Safegas who recently installed a replacement boiler for us. My first contact was with Alan Bolton (Technical Director) who quickly solved a problem for us due to the location of the old boiler. A fair and competitive price arrived within 48 hours. The installation engineer was excellent and after a full day’s work they left me with an efficient Worcester Bosch boiler with a 10 year warranty. I am Pleased to recommend Safegas.

Mrs Turnbull, Batley – 13 February 2018

“Steve came to sort out a problem we were having with a radiator, he went above and beyond and sorted problems we had been having for quite some time. He was interested in what we had to say and genuinely seems to care about his customers. Our home has never been so warm in years; I would like him to have the recognition he deserves, thank you so much Steve”

Mrs Dorrington, Kirk Deighton – 7 February 

Really friendly and polite staff and extremely prompt services. Very pleased to use a local service who were very efficient and responsive to my queries regarding the work. Would definitely recommend them.

Mr Broomhead, Mirfield – 23 January 2018

Quick, Clean and Clever. Fast from quote to completion; very little upset/disruption to gas/electric/water supply; our boiler is now located in a much more convenient position than before.

Mr Lawson, Otley – 9 January 2018

Safegas have looked after my heating system for 22 years and through my experience they have always been very good. Will recommend Safegas.

Mr Averyard, Morley, St Andrews Church – 2 December 2018

I have had a maintenance contract with Safegas for my domestic heating and been more than impressed with their service for many years. So when I was instructed by the Church PCC to seek quotes for replacing the gas fired central heating boilers in our Church and community hall which were condemned I contacted Safegas, in addition to three other companies. Two of those companies failed to turn up, the other proved to be very expensive whereas Safegas made an appointment for a site visit.

I met up with Alan Bolton (Technical Director) who arrived promptly and talking with him gave me confidence that a good job would be done; he promised a quote with a few days and true to his word the quote came, the PCC accepted the quote and the go ahead was given. From arranging times and dates with Paul Wiseman (Service Support Manager), everything went smoothly right up to the completion of both jobs. John the Engineer and his Apprentice, Adam, were on site early each morning and at the end of the day a progress report was given verbally. They left both boilers locations clean, tidy and clear of rubbish; the gentlemen were at all times polite and helpful with the instructions for the boilers.

Everyone I dealt with was a credit to the company and I have no qualms about recommending Safegas to anyone.

Mr Bone, Oakwood – 28 December 2018

I just wanted to let you know how happy we are with the service you provided. Your team made the whole process so easy right from ordering the boiler to completion, from the initial phone call the Service Manager (Paul) was with us 2 days later and was highly knowledgeable on the product offering. In addition, I was put at easy by him since he mentioned how straight forward the job was, as such, this gave me great confidence and so we place the order for the new boiler.

The installation team arrived a week later and fitted the new boiler with no problems, they took all the old equipment away and the house looked as though they had never been. The engineers were again very friendly and knowledgeable and the work was to a very high standard, so we were very pleased with our choice and would highly recommend Safegas. We look forward to being with Safegas for many years.

Mr Wilkinson, Wakefield – 27 December 2017

The two lads who turned up to carry out the work for us were everything I would expect of Safegas; polite, clean and tidy both in appearance and in the way they went about the job which wasn’t as straight forward as envisaged. They worked in a highly professional manner and explained everything to us as they went along and also when they had completed the job.

Overall, I am extremely please with the work…I will certainly be recommending Safegas to anyone need in new services or wanting a service plan.

Mrs Harkins, Micklethwaite – 22 December 2017

Safegas was recommended to me by a friend who spoke highly of the service he himself had received, I too was very impressed.

The opinions, advice, and explanations given, regarding the necessary work, were clear and precise (no hard sell) and the attitude of the engineers during the initially survey was patient and mannerly.

The team turned up, on every occasion, exactly when they said they would and their respect for my home was exemplary. Their manner throughout the entire process was both polite and professional.

I feel confident that I chose the right company to fit my new boiler and would be happy to recommend Safegas to my friends and family.

Mr Perrett, Cowthrope – 14 December 2017

I would like to congratulate you on employing such helpful and courteous staff who you sent to do our new boiler installation. They arrived on time, spent a long time making sure dust sheets were covering all carpets and then got on with the job that they completed within the day.

In 30 years, we have never had such polite and efficient workmen and I will recommend Safegas wherever possible. Also, they are the first workmen who have been able to relay the carpet in the lounge properly on the grippers.

Thank you once again for such an efficient job.

Miss Cooke, Wetherby – 13 December 2017

I was very pleased with Safegas’ service from my initial call regarding my new radiators, they fitted me in very quickly as my house was cold and I am so I am glad it was sorted before Christmas!

During the quote stage for the new radiators, I was kept very much informed and since then I have also decided to take out a maintenance plan with Safegas. When the engineers came to fit the radiators, they were in and out quickly which was fantastic since I had to go to work. They also put dust sheets down, cleaned up after themselves and disposed of the old radiators.

All in all, 10 out of 10 and I have and will continue to recommend Safegas.

Mrs Griffiths, Wetherby – 13 December 2017

Excellent service from original quote to final installation. Ryan and Paddy were exceptional

Mr and Mrs Farrer, Tockwith – 27 November 2017

Safegas have done two jobs in York for us and now one at Tockwith, Very efficient, tidy, prompt engineers.

Mrs Wildgoose Brammah, Rotherham – 19 November 2017

After contacting Safegas at 1pm today with no heating or hot water, they were here by 3.10pm and fixed the boiler. Thank you so much – so glad I have a Safegas maintenance plan!

Mr Eggleston, Harrogate – 15 November 2017

Safegas’ price quotation was very competitive and they came recommended by another church in the area; we would likewise highly recommend them…The engineers were very professional and pleasant; the work was completed within our timeframe and they also managed to optimise the very complicated, multi-area heating system we had, which by the way is currently working great.

Mr Pluck, Leeds LS15 – 13 Novemeber 2017

It seems the school of thought for the life of home boilers is around ten years, but not with the engineers at Safegas, without their expertise I would be on my third boiler by now. Safegas gave me a very competitive quote and an instillation date was arranged and the engineer called John would do the deed.

John quietly without mess started the instillation which took most of the day. Nothing was a trouble for John and the pipework was a vast improvement from the original instillation which now offered me space to install much need shelving.  Once completed, John instructed us both on the workings of this new system and assured us that he would return if we had any questions. John is rated a 10 in our books for all the work he did on the day and was such a lovely person to boot.

Safegas has also instigated a reduction on our monthly maintenance contract that over a ten year period amounts to nearly a quarter of the cost of the instillation…..Wow.

Mr MacDougall, Rawdon – 8 November 2017

The engineers who carried out my boiler replacement were extremely competent, experienced and knowledgeable. I must say that it was a first class installation. The process from quote through to installation was extremely easy and efficient and as such I will definitely recommend Safegas to my friends

Mr Moreland, Wakefield – 2 October 2017

The whole installation team was very thorough and got on with the job. Adam explained the process in detail and so I would say that he was brilliant. It is good to have the support of such a great company!

Mr Moorhouse, Leeds – 1 October 2017

All members of staff were knowledgeable, helpful, pleasant, and punctual; also, we’re glad to say that the boiler is working well.

Mr Coaker, Leeds – 21 September 2017

I was very happy, the installer fixed my Nest central heating system very quickly and at a reasonable price; he was very knowledgeable and pleasant to talk to. As such, I would recommend Safegas.

Mr Fisher, Wetherby – 25 July 2017

Always prompt, friendly and efficient service, both Admin and on site at a fair price.

Mr Woodhead, Harrogate – 20 July 2017

I would recommend Safegas because they are a local company with their own staff, and they offer a great guarantee and maintenance cover.

Mrs Trivunovic, Leeds – 15 July 2017

Once again I am writing to thank you for a job well done! Please pass on thanks to John Bromley who came yesterday (11/07) to fit a new boiler, which resulted after Nick Morrisroe came to service our old boiler and was unable to do so due to a problem.

Who ever is in charge of enlisting staff must have a built in radar as every young engineer who has been here has been polite, efficient and cheerful. Not forgetting the ladies, (Ruth Hughes in particular), on the telephone.

John worked so hard yesterday and completed the job by the end of the day. Thank you!

Mr Seed, Harrogate – 11 July 2017

Solid, reliable job from concept to completion.

Mrs England, Leeds – 6 July 2017

Have always received excellent service and I would not hesitate to recommend Safegas.

Mrs Tunstall, Wakefield – 6 July 2017

All of the engineers who have been involved have always followed things through to a more than satisfactory conclusion.

Mr Metcalf, Leeds – 5 July 2017

Pleasant sales team, not pushy at all with prompt, friendly engineers.

Mrs Kovacs, Harrogate – 5 July 2017

Very good quality job done at a very good price!

Mrs Roberts, Leeds – 20 June 2017

I would recommend Safegas for the quality of their work and helpfulness of the experienced gas engineers. Plus they offer an affordable aftercare plan.

Mr Matthewman, Harrogate – 19 June 2017

Just a great experience from start to finish, a ‘Ronseal job!’ Very rare to find.

Mr Campbell, Hathersedge – 28 June 2017

John and Adam were consummate professionals throughout. There was as little disruption as possible. They left the house clean and tidy after the event.

Everything was explained well and any questions were answered in detail.

We’re extremely happy with both the fitters and Safegas as a whole – all phone calls have been answered quickly and everyone we’ve been in contact with has been a pleasure to deal with.

Please pass my thanks on to everyone involved, including yourself for arranging things and honouring the quote after a gap of three months from quote to installation.

Please do let me know if there’s a particular review site that you’d like me to post some positive feedback to!

Mr Dick, Wetherby – 26 June 2017

I would recommend Safegas due to their level of service to the customers. I have been with Safegas for years and have no complaints.

Mr & Mrs Moore, Wetherby – 21 June 2017

Our installer Ryan was very capable, hardworking and friendly. Excellent! Sales office was also very helpful.

Mr Tracey, Wetherby – 18 June 2017

Made the whole process easy with no complications.

Mr & Mrs Goodman, Leeds – 14 June 2017

I would recommend Safegas for the 5* ratings alone and the fluent and communicative skills of the engineers, together with their considerate and conscientious approach.

Mr Howlett, Knaresborough – 9 June 2017

Many thanks for this and a really fantastic, friendly, efficient service. It was a pleasure dealing with your company and I will definitely be using your services in the future.

Mr Wagstaff, Leeds – 7 June 2017

Fitted in a day, the engineers were excellent and very efficient. I would naturally recommend this company.

Mr Richards, Barnsley – 3 June 2017

Always totally reliable and punctual. Work done is totally reliable in every aspect.

Mrs Robertshaw, Harrogate – 25 May 2017

Brilliant, accommodating staff. Very punctual and good communication.

Mr & Mrs Holt, Tadcaster – 20 May 2017

Very quick to carry out work. Two very nice young men who never stopped working all the time they were at my house. Communication with the office was excellent.

Mr Brownlee, Wetherby – 7 April 2017

Please thank your install team of John and Jake and then Adam and Tom who were efficient, courteous and obviously capable and a pleasure to have around.

Mr Webster, Leeds – 1 April 2017

Ryan and Liam were absolutely marvellous. You must be happy to have staff like this, efficient beyond belief!

Mr Best, Leeds – 31 March 2017

Very impressed with courtesy and politeness and willingness to explain issues or problems.

Mr Rochford, Leeds – 14 March 2017

Very efficient and speedy from first contact to final installation.

Mrs Dawson, Harrogate – 9 March 2017

Got the job done and good communication throughout.

Mr & Mrs Laverick, Leeds – 2 March 2017

Staff are pleasant on the phone and in person and seem eager to please and be helpful. The director who visited to advise and give a quotation fully explained things to us, which we appreciated. The engineer was obviously highly skilled and experienced.

Mr Dallas, Harrogate – 24 February 2017

I have been with Safegas for several years and have found them excellent. Servicing and repairs have always been done promptly.

Mr & Mrs Purdy, Chesterfield – 16 February 2017

We’ve been with Safegas for a long time, whenever we had problems and had to call out help we’ve always had someone come within a couple of hours or days if busy. Everyone is very friendly.

Mr Ball, Leeds – 2 February 2017

A swift response to the first call. Very satisfied with the engineers Adam, Tom and later Daniel. The job was completed with minimum disruption.

Mr & Mrs Lea, Harrogate – 13 January 2017

The initial enquiry was dealt with very quickly and the boiler was installed two days after the quotation. The engineer worked quietly and efficiently. Thank you.

Mrs Morris, Batley – 12 January 2017

My grandma Audrey Brook had her new boiler installed by you yesterday after I had referred your company to her (we have your 5* plan in place for both our house and our tenanted property).

I just wanted to pass on my thanks to the lads who did the install, and also to Alan who first came out – my grandma is nearly 80, quite deaf and very recently bereaved so she is having a tough time at present. They were so patient with her, even sorting her TV out when it wouldn’t work properly, and that means an awful lot – especially in a world where so many people don’t seem to have time for the elderly.

Thank you once again – I will be in touch soon to arrange her 5* policy for the boiler.

Mr Milhinch, Leeds – 2 January 2017

Comprehensive package of installation and ongoing support. We felt we were and would continue to be in safe hands.