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**If a slot is not available on our online booking system, then please feel free to ring us at 01937 588181 to see if we have any changes to our engineers schedules. Also, online bookings are subject to confirmation with a member of our team.
Get in touch for a truly local Yorkshire service
From our base in Wetherby, our friendly and experienced team of Gas Safe and Worcester accredited engineers are ideally situated to serve customers across North, West and South Yorkshire.
The greener future of central heating
Do you know that with a smart thermostat in your home, not only can you control your heating from a phone or tablet device. Using their energy saving features you can expect to reduce your energy bill.
Central heating and boiler cover from £12.35 per month
To help you look after your boiler we offer a variety of central heating and service plans. Giving you access to unlimited call outs and a 24/7 dedicated helpline, we’ve been maintaining boilers since 1996.
Safe Renewables - experts in renewable technology
With vast experience in energy management and green heating systems, our experts can assist with the design and installation of the latest solar technologies, air source heat pumps and underfloor heating.
Founded in 1996, over the past twenty years we’ve helped over 24,000 homes with a range of heating services, and we also look after commercial premises too.
Versatile and multi-skilled, our team of local Wetherby engineers are directly employed, Gas Safe registered and Worcester Bosch accredited. We are also proud to boast that last winter we attended 90% of breakdowns on either the same day or next.
Where do we operate? Wetherby, Harrogate, Leeds, York, Sheffield, Wakefield, Tadcaster, Otley, Ilkley, Pudsey and many more Yorkshire areas…Learn more about why you should choose Safegas, and hear what our customers think of our work.
What our customers say…
“Steve came to sort out a problem we were having with a radiator, he went above and beyond and sorted problems we had been having for quite some time. He was interested in what we had to say and genuinely seems to care about his customers. Our home has never been so warm in years; I would like him to have the recognition he deserves, thank you so much Steve”
I have had a maintenance contract with Safegas for my domestic heating and been more than impressed with their service for many years. So when I was instructed by the Church PCC to seek quotes for replacing the gas fired central heating boilers in our Church and community hall which were condemned I contacted Safegas, in addition to three other companies. Two of those companies failed to turn up, the other proved to be very expensive whereas Safegas made an appointment for a site visit.
I met up with Alan Bolton (Technical Director) who arrived promptly and talking with him gave me confidence that a good job would be done; he promised a quote with a few days and true to his word the quote came, the PCC accepted the quote and the go ahead was given. From arranging times and dates with Paul Wiseman (Service Support Manager), everything went smoothly right up to the completion of both jobs. John the Engineer and his Apprentice, Adam, were on site early each morning and at the end of the day a progress report was given verbally. They left both boilers locations clean, tidy and clear of rubbish; the gentlemen were at all times polite and helpful with the instructions for the boilers.
Everyone I dealt with was a credit to the company and I have no qualms about recommending Safegas to anyone.
I just wanted to let you know how happy we are with the service you provided. Your team made the whole process so easy right from ordering the boiler to completion, from the initial phone call the Service Manager (Paul) was with us 2 days later and was highly knowledgeable on the product offering. In addition, I was put at easy by him since he mentioned how straight forward the job was, as such, this gave me great confidence and so we place the order for the new boiler.
The installation team arrived a week later and fitted the new boiler with no problems, they took all the old equipment away and the house looked as though they had never been. The engineers were again very friendly and knowledgeable and the work was to a very high standard, so we were very pleased with our choice and would highly recommend Safegas. We look forward to being with Safegas for many years.
The two lads who turned up to carry out the work for us were everything I would expect of Safegas; polite, clean and tidy both in appearance and in the way they went about the job which wasn’t as straight forward as envisaged. They worked in a highly professional manner and explained everything to us as they went along and also when they had completed the job.
Overall, I am extremely please with the work…I will certainly be recommending Safegas to anyone need in new services or wanting a service plan.
Safegas was recommended to me by a friend who spoke highly of the service he himself had received, I too was very impressed.
The opinions, advice, and explanations given, regarding the necessary work, were clear and precise (no hard sell) and the attitude of the engineers during the initially survey was patient and mannerly.
The team turned up, on every occasion, exactly when they said they would and their respect for my home was exemplary. Their manner throughout the entire process was both polite and professional.
I feel confident that I chose the right company to fit my new boiler and would be happy to recommend Safegas to my friends and family
I would like to congratulate you on employing such helpful and courteous staff who you sent to do our new boiler installation. They arrived on time, spent a long time making sure dust sheets were covering all carpets and then got on with the job that they completed within the day.
In 30 years, we have never had such polite and efficient workmen and I will recommend Safegas wherever possible. Also, they are the first workmen who have been able to relay the carpet in the lounge properly on the grippers.
Thank you once again for such an efficient job.
I was very pleased with Safegas’ service from my initial call regarding my new radiators, they fitted me in very quickly as my house was cold and I am so I am glad it was sorted before Christmas!
During the quote stage for the new radiators, I was kept very much informed and since then I have also decided to take out a maintenance plan with Safegas. When the engineers came to fit the radiators, they were in and out quickly which was fantastic since I had to go to work. They also put dust sheets down, cleaned up after themselves and disposed of the old radiators.
All in all, 10 out of 10 and I have and will continue to recommend Safegas.
After contacting Safegas at 1pm today with no heating or hot water, they were here by 3.10pm and fixed the boiler. Thank you so much – so glad I have a Safegas maintenance plan!
Safegas’ price quotation was very competitive and they came recommended by another church in the area; we would likewise highly recommend them…The engineers were very professional and pleasant; the work was completed within our time frame and they also managed to optimise the very complicated, multi-area heating system we had, which by the way is currently working great.
It seems the school of thought for the life of home boilers is around ten years, but not with the engineers at Safegas, without their expertise I would be on my third boiler by now. Safegas gave me a very competitive quote and an instillation date was arranged and the engineer called John would do the deed.
John quietly without mess started the instillation which took most of the day. Nothing was a trouble for John and the pipework was a vast improvement from the original instillation which now offered me space to install much need shelving. Once completed, John instructed us both on the workings of this new system and assured us that he would return if we had any questions. John is rated a 10 in our books for all the work he did on the day and was such a lovely person to boot.
Safegas has also instigated a reduction on our monthly maintenance contract that over a ten year period amounts to nearly a quarter of the cost of the instillation…..Wow.
The engineers who carried out my boiler replacement were extremely competent, experienced and knowledgeable. I must say that it was a first class installation. The process from quote through to installation was extremely easy and efficient and as such I will definitely recommend Safegas to my friends.
The whole installation team was very thorough and got on with the job. Adam explained the process in detail and so I would say that he was brilliant. It is good to have the support of such a great company!
I was very happy, the installer fixed my Nest central heating system very quickly and at a reasonable price; he was very knowledgeable and pleasant to talk to. As such, I would recommend Safegas.
Once again I am writing to thank you for a job well done! Please pass on thanks to John Bromley who came yesterday (11/07) to fit a new boiler, which resulted after Nick Morrisroe came to service our old boiler and was unable to do so due to a problem.
Who ever is in charge of enlisting staff must have a built in radar as every young engineer who has been here has been polite, efficient and cheerful. Not forgetting the ladies, (Ruth Hughes in particular), on the telephone.
John worked so hard yesterday and completed the job by the end of the day. Thank you!
John and Adam were consummate professionals throughout. There was as little disruption as possible. They left the house clean and tidy after the event.
Everything was explained well and any questions were answered in detail.
We’re extremely happy with both the fitters and Safegas as a whole – all phone calls have been answered quickly and everyone we’ve been in contact with has been a pleasure to deal with.
Please pass my thanks on to everyone involved, including yourself for arranging things and honouring the quote after a gap of three months from quote to installation.
Please do let me know if there’s a particular review site that you’d like me to post some positive feedback to!
The initial enquiry was dealt with very quickly and the boiler was installed two days after the quotation. The engineer worked quietly and efficiently. Thank you.
I just wanted to pass on my thanks to the lads who did the install, and also to Alan who first came out – my grandma is nearly 80, quite deaf and very recently bereaved so she is having a tough time at present. They were so patient with her, even sorting her TV out when it wouldn’t work properly, and that means an awful lot – especially in a world where so many people don’t seem to have time for the elderly.
Thank you once again – I will be in touch soon to arrange her 5* policy for the boiler.
We just wanted to thank you and all the team for the work you have done for us. We have been so impressed with each and every one of the people we have dealt with, from the engineers who have called, to the ladies on the phone. Your customer service is excellent. Every step of the way we have received friendly, prompt attention.
In this modern world we have rarely experienced the efficiency that we have encountered with Safegas and we have felt that the customer is valued. We thank you for a job well done and we will continue to come to you and recommend you to friends.
Late on 25th September, I was surprised to find that there was a fault in with my Worcester Bosch boiler, neither the central heating nor the hot water system was working. I rang the telephone number for Safegas, and although late on a Sunday night, I was able to speak to someone who also contacted an engineer.
After midnight the engineer rang and re-assured me that I had taken the correct appropriate steps and all was safe. The next morning I received an early phone call to say that someone would come that same afternoon. An engineer did, and the boiler is back in working order.
I just write to express appreciation of the fact that Safegas’ 24 hour service did come into action, which I found very re-assuring and helpful.
All Safegas’ staff were courteous, took the time to answer questions fully. They were friendly but business like and worked to a high standard. We have felt included at every stage and are very pleased with the work.
(Installation of 3 commercial Vaillant Ecotec 65 Kw boilers, with a Plate heat exchanger to the existing heating system. Installation of 3 heating zones/controls).
We were customers of the gas board before joining Safegas many years ago. This was the best move we have ever made, as a retired engineer I rest my case. Thanks Safegas.
Many thanks for the work you have just completed for us.
We would very much like you to pass on our thanks to John, Matthew and Ryan for the way they carried out the work. They were all very pleasant to have around and always polite, helpful and re-assuring. It is now a great relief to have got rid of the potential underfloor problem.
How to contact us
Gemini House, Sandbeck Way, Wetherby, West Yorkshire, LS22 7DN